Brand Loyalty

6 articles

Young Indian Gen Z consumers in a luxury boutique, prioritizing sustainable fashion and digital experiences over traditional heritage.
Luxury Fashion

Indian Gen Z Rewrites Luxury Rules: Loyalty Shifts

India's luxury market expands by 20% annually.

Victoria Laurent·August 12, 2026
Elegant luxury boutique interior showcasing a blend of modern design with historical artifacts and artisanal craftsmanship, symbolizing brand heritage.
Premium Brands

How Do Luxury Brands Use Heritage to Build Loyalty?

In the first quarter of 2024, Hermès reported double-digit revenue growth across all geographical areas, demonstrating its unwavering commitment to French production and global storytelling.

Sebastian Duval·August 2, 2026
Elegant Indian luxury shoppers in a high-end boutique, one contemplating a brand switch, reflecting changing consumer loyalty in the market.
Watches & Jewelry

Report: 73% of Indian Luxury Shoppers Switch Preferred Brands

A new Accenture report highlights a significant shift in India's luxury market, with 73% of shoppers switching preferred brands in five years. This erosion of loyalty challenges established houses to re-evaluate their strategies.

Henry Caldwell·March 31, 2026
A sophisticated Indian woman, dressed elegantly, contemplating luxury items like watches or jewelry in a modern, opulent setting, symbolizing the shift in brand loyalty among affluent consumers.
Watches & Jewelry

Report: 73% of Indian Luxury Shoppers Switch Brands in Five Years

A new Accenture report highlights a significant shift in India's luxury market, with 73% of shoppers switching brands in the last five years. This erosion of loyalty presents both challenges and opportunities for high-end brands.

Henry Caldwell·March 30, 2026
A discerning Indian luxury shopper contemplating a switch from a traditional designer handbag to a unique artisanal piece in a high-end boutique, symbolizing evolving consumer preferences.
Premium Brands

The Shifting Allegiance: Why Indian Luxury Shoppers Are Switching Brands

Indian luxury shoppers are increasingly abandoning traditional brand loyalties, with 73% switching brands in the last five years. This seismic shift is driven by a desire for personal recognition, unique experiences, and a rejection of perceived corporatism.

Sebastian Duval·March 30, 2026
Diverse Indian luxury shoppers in a high-end retail environment, showcasing brand bags from various labels, reflecting the significant shift in consumer loyalty and preference.
Premium Brands

Indian Luxury Market Sees 73% Brand Switching, Report Reveals

A new report reveals a significant loyalty crisis in India's luxury market, with 73% of shoppers switching brands in the last five years. This shift challenges heritage brands to adapt to evolving consumer expectations.

Sebastian Duval·March 30, 2026